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PATIENTPOP

WEB DESIGN / UX DESIGN

Skills Acquired: Web Design, CSS/HTML, New Hire Training, Client Facing Work, SEO Knowledge, Figma, InVision, Sketch, Principle, Design Research, Design Sprints

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WEB DESIGN

Photoshop, CSS, HTML

At PatientPop I designed SEO optimized websites for healthcare providers. The websites are designed using Photoshop, HTML, CSS, and PatientPop's in-house site design platform.

Some accomplishments include: 

  • Designed over 1000 sites since I started at the company.

  • A Perfect 5.0 CSAT Score for Q1 in 2018.

  • Launched a record breaking 144 sites in a single quarter. 

  • ​A 100% QA Score (Quality Assurance) for 2 consecutive quarters. 

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UX DESIGN

UX Research, Sketch, Principle

Working with the Senior UX Designer and Product Manger I helped create a concept for redesigning our web design platform. Our current design platform is very archaic, unintuitive, and over-complicated. In order to help the Onboarding Team and Web Design Team streamline their process more, we formed a team to come up with an improved product.

 

Conducting user interviews, design sprints, and rapid prototyping, we came up with a new design for the platform, specifically focusing on the Before and After Gallery building function.
 

Research Process

User Interviews → Design Sprint → Prototyping → Usability Testing

​Before

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After

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